Frequently Asked Questions
Everything you need to know about our Italian craftsmanship and services.
Where are Pini Parma products manufactured?
All our collections are 100% Made in Italy, crafted by traditional artisans using the finest Italian fabrics to ensure authentic quality and heritage.
What are your international shipping options?
We offer worldwide shipping via premium couriers like DHL and UPS. Delivery typically takes 2-5 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a refund.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our slim-fit Italian cuts.
Are duties and taxes included in the price?
For orders within the European Union, VAT is included. For international orders outside the EU, customers are responsible for local customs duties and import taxes upon arrival.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team immediately if you need to make changes; once an order has been shipped, it cannot be modified.